Xsolla ZK, Inc.’s Cookies Policy

Effective: February 3, 2025

This Cookies Policy describes how Xsolla ZK, Inc. (“Company”, “we”, “our”, or “us”) collects, uses, shares, and stores cookies in relation to our websites, https://xsolla.com/zk, http://x.la, http://x.la/explorer, https://xsollazk.com/explorer, http://x.la/bazaar and http://x.la/bridge, as well as any sub-directories and sub-domains for our products or services (the top level domain with the sub-directories and sub-domains collectively referred to as, the “Sites”). This Policy applies to the Sites, applications, products and services (collectively, the “Services”) on or in which it is posted, linked or referenced.

Do we use Cookies?

Yes. We and our marketing partners, affiliates and analytics or service providers use cookies, web beacons or pixels and other technologies to ensure everyone who uses the Services has the best possible experience.

What is a Cookie?

A cookie (“Cookie”) is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the Cookie to you. Some of the Cookies will only be used if you use certain features or select certain preferences, and some Cookies will always be used. You can find out more about each Cookie by viewing our current Cookie list below. We update this list periodically, so there may be additional Cookies that are not yet listed. Web beacons, tags and scripts may be used in the Sites or in emails to help us to deliver Cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our service/analytics providers on an individual and aggregated basis.

Why do we use Cookies?

We generally use Cookies for the following purposes:

  • To recognize new or past customers.
  • To store your password if you are registered on our Sites.
  • To improve our Sites and to better understand your visits on our platforms and Sites.
  • To serve you with interest-based marketing.
  • To observe your behaviors and browsing activities over time across multiple websites or platforms.
  • To better understand the interests of our customers and visitors to our Sites.

Some Cookies are necessary for certain uses of the Sites, and without such Cookies, we would not be able to provide many Services that you need to properly use the Sites. These Cookies, for example, allow us to operate our Sites so you may access them as you have requested and let us recognize that you have created an account and have logged into that account to access content on our Sites. They also include Cookies that enable us to remember your previous actions within the same browsing session and secure our Sites.

We also use functional Cookies and Cookies from third parties for analysis and marketing purposes. Functional Cookies enable certain parts of the Sites to work properly and your user preferences to remain known. Analysis Cookies, among other things, collect information on how visitors use our Sites, the content and products that users view most frequently and the effectiveness of our third party advertising. Advertising Cookies assist in delivering ads to relevant audiences and having our ads appear at the top of search results. Cookies are either “session” Cookies, which are deleted when you end your browser session or “persistent,” which remain until their deletion by you (discussed below) or the party who served the Cookie. Full details on all of the Cookies used on the Sites are available at our Cookie Disclosure table below.

How to disable Cookies?

You can generally activate or later deactivate the use of Cookies through a functionality built into your web browser. To learn more about how to control Cookie settings through your browser:

  • Click here to learn more about the “Private Browsing” setting and managing Cookie settings in Firefox;
  • Click here to learn more about “Incognito” and managing Cookie settings in Chrome;
  • Click here to learn more about “InPrivate” and managing Cookie settings in Internet Explorer; or
  • Click here to learn more about “Private Browsing” and managing Cookie settings in Safari.

If you want to learn more about Cookies, or how to control, disable or delete them, please visit http://www.aboutcookies.org for detailed guidance. In addition, certain third party advertising networks, including Google, permit users to opt out of or customize preferences associated with your internet browsing. To learn more about this feature from Google, click here.

To control flash Cookies, which we may use on our Sites from time to time, you can go to this link because Flash Cookies cannot be controlled through your browser settings. Please note that if you decline the use of Cookies, some functions of the Sites may be unavailable and we will not be able to present personally tailored content and advertisements to you.

We may link the information collected by Cookies with other information we collect from you pursuant to our Global Privacy Notice. and use the combined information as set forth herein. Similarly, the third parties who serve Cookies on our Sites may link your name or email address to other information they collect, which may include past purchases made offline or online, or your online usage information. If you are located in the European Economic Area, you have certain rights, including the right to inspect and correct or delete the data that we have about you.

LOCAL STORAGE POLICY

Local Storage, including Javascript-enabled localStorage, is a typical way for a website to store a small file of letters and numbers in your browser. We use Local Storage in some of our Services in order to assign you a unique user ID for purposes of communication with you. Local Storage is deleted when the website that stored them deletes them. You can also delete Local Storage from your browser at any time you like by visiting your web browser settings.

How to Clear Local Storage from Your Browser:

  • In Firefox, localStorage is cleared when the following conditions are met: (a) user clears recent history, (b) Cookies are selected to be cleared and (c) time range is “Everything.”
  • In Chrome, localStorage is cleared when the following conditions are met: (a) clear browsing data, (b) “cookies and other site data” is selected and (c) time frame is “from beginning of time.” In Chrome, it is also now possible to delete localStorage for one specific site.
  • In IE, to clear localStorage: (a) click on Tools–Internet Options, (b) General tab, (c) delete browsing history on exit, (d) ensure “Cookies and website data” (or “temporary internet files and website files”) is selected and (e) consider unchecking “Preserve Favorites website data” at the top.
  • In Safari, (a) Click Safari, (b) Preferences, (c) Select the Privacy tab, (d) Click Remove all website data and (e) Click Remove Now.

Cookies & Local Storage Disclosure

CookieDescriptionTypeDuration1st/3rd PartyPrivacy Policy
fs-cc Used to store cookie consent. Essential 180 days 1st This one and Privacy Policy
fs-cc-updated Used to store cookie consent. Essential 180 days 1st This one and Privacy Policy
ga Used to view how you interact with website content. Please note that to avoid the collection of your Personal Data by Google, we have set up the tool in a manner that prevents the collection of IP addresses. Neither Xsolla Mall nor Google can identify you and your online activity. Analytics 2 years 3rd Site
_gid 24 hours
_gat 10 minutes
1P_JAR 1 month
IDE 2 years
APISID 2 years
HSID 2 years
NID 6 months
SAPISID 2 years
SIDCC 1 year
SID 2 years
SSID 2 years
_ga_ZGK4BYB BG3 Used by Google Analytics to persist session state. Analytics 2 years 3rd Site
_ga_8GRZ4QXK 77 Used by Google Analytics to understand the users’ interaction with the Site, i.e. what was accessed, what sites or parts of the Sites the users visited previously, how many times the users interacted with the Site and what portions of the Site attracted their interest. Neither Xsolla Mall nor Google can identify you and your online activity. Analytics 2 years 3rd Site
cf_bm This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. Functional 30 minutes 3rd Site
experiments-fingerprint Collects user data through quiz/survey-like content. This allows the website to promote relevant products or services. Marketing 6 months 3rd Site
experiments-ra w Collects user data through quiz/survey-like content. This allows the website to promote relevant products or services. Marketing 6 months 3rd Site
attribution_use r_id Collects user data through quiz/survey-like content. This allows the website to promote relevant products or services. Marketing 1 year 3rd Site
_evga_ This is a Salesforce cookie used to track user behavior on the website and collect website data allowing us to personalise the website and other marketing channels such as email. Marketing 2 year 1st This one and Privacy Policy
_sfid_ This is a Salesforce cookie used to track user behavior on the website and collect website data. It stores consents and their status allowing us to personalise the website and other marketing channels such as email. Marketing 2 year 1st This one and Privacy Policy